What is Ticket to Work (TTW) and whom do I contact?
Ticket to Work is a Social Security Administration (SSA) program designed to encourage individuals receiving SSI/SSDI recipients to find ways to return to work. ARS Ticket to Work information is facilitated through ARS’ local field offices. A vocational rehabilitation counselor may assign the ticket to the agency if the individual wants ARS services. The vocational rehabilitation counselor will provide support and guidance with the client’s desire to explore return-to-work strategies and may also refer individuals to other agencies for specialized assistance. For more information see the ARS District Map to contact the field office nearest you.
What is Program Planning, Development and Evaluation (PPD&E)?
PPD&E provides administrative services to the Commissioner, the
field services program and the agency divisions in support of the
overall mission of ARS. Administrative services include policy
interpretation and promulgation, federal reporting on case services,
federal state plans, quality assurance case review, community program
development for external employment services and oversight, Ticket to
Work, and Social Security cost reimbursement activities; and Due Process
compliance. Compliance with the Workforce Innovation & Opportunity
Act and its predecessor, the federal Rehabilitation Act of 1973 and
subsequent amendments, along with federal and state regulations
concerning the provision of vocational rehabilitation services, is
addressed through training and technical assistance.
Who are ARS Community Rehabilitation Programs (CRPs), External Employment Vendor?
The Community Program Development Section within ARS certifies community
rehabilitation programs (CRPs) located throughout the state to provide
employment related services and training for ARS referred individuals in
a realistic, integrated community work-based learning environment. In
conjunction with discovering the individual’s career interest, an
individual career profile is developed to identify needed services. CRPs
provide basic career exploration, soft skills training (work
readiness), independent living skills training, transportation services,
supported employment services/job coaching and direct job placement
Individuals receiving vocational rehabilitation services may appeal any
decision made by ARS. This appeal is made through the ARS Field Office
by requesting an administrative review, mediation and/or a hearing.
PPD&E is the link for assisting the individual and the agency in
obtaining the appropriate related policies, procedures and forms. For
more information, see the Due Process Policy, which includes the
necessary forms to request a review.
How do I learn more about ARS’ federal requirements?
RSA/WIOA State Plans: The federal Rehabilitation Act of 1973 and its
successor Workforce Innovation & Opportunity Act (WIOA) require ARS
to develop and implement a combined state plan that articulates services
for the state vocational rehabilitation and independent living
programs. PPD&E’s responsibility is to ensure state plans are
reviewed by the public and promulgated.